Privacy policy
Last updated November 2, 2026
- Your scripts and production data are yours. We use them only to run ShootSlate for you.
- We don't sell data, show ads, or use trackers, and we don't use your content to train AI.
- Pay stays private: nobody sees a colleague's rate unless the project's owner gives them the full budget.
- AI features send content to our AI provider only when you press an AI button.
- You can delete your account, and everything you own in it, at any time.
1. Who we are
ShootSlate is a pre-production and production platform for film and TV, operated by Charlie Yang, British Columbia, Canada ("we", "us"). This policy covers the website at shootslate.com and app.shootslate.com, and the ShootSlate iPhone app. For anything about your privacy, write to hello@shootslate.com.
Person responsible for privacy. Charlie Yang, owner of ShootSlate, is responsible for protecting personal information at ShootSlate and answers privacy questions and requests at hello@shootslate.com.
2. What we collect
Your account. Your username, email address, and name if you give one. Your password is stored only in scrambled (hashed) form; we can't read it. If you sign in with Apple or Google, we receive your name and email address from them.
What you and your team put into ShootSlate. Scripts and their revisions, notes and markup, breakdowns, schedules and stripboards, shot lists and storyboards, call sheets, budgets and expenses, imported files, location details and photos, takes, and daily reports.
Information about cast and crew. Productions add the people working on them: names, roles, phone numbers, email addresses, dates they can't work, and pay rates. When someone opens their personal call-sheet link or presses "Got it", we record that and when. The production that adds this information decides what to add and is responsible for having the right to share it with us (see section 9).
Payments. Payments are handled by Stripe. We receive your plan, whether payments succeeded, and a Stripe customer reference. We never see or store full card numbers.
Technical information. Our hosting providers record basic request logs (such as IP address, browser type and the page requested) to keep the service secure and working. If you turn on on-set alerts, we store the notification address your browser or phone gives us, and the time zone of phones on set so alerts use local time. We keep a record of emails we send (who to, subject, when, and whether it was delivered).
We don't use advertising, analytics or tracking tools.
3. How we use it
- To run ShootSlate: store and show your work, build schedules, budgets and call sheets, keep your devices in sync, and send the emails and alerts you or your production ask for (invites, call sheets, reminders, reports, password resets).
- To take payments and manage your plan.
- To keep the service secure, fix problems, and answer your messages.
- To meet legal obligations, such as keeping payment records for tax.
We don't sell or rent personal information, use it for advertising, or use your content to train AI models.
4. Pay stays private
Cast and crew pay rates are only visible to people the project's owner gives the full budget. Everyone else on a project sees either budget totals with pay as a single line, or no budget at all, which is the default for anyone invited. Emails that can be forwarded, such as daily reports, show pay as one combined line.
5. AI features
Some features use artificial intelligence from Anthropic (the Claude models): scene rewrites, script notes, "make it cheaper" budget ideas, and the tax-credit lookup. They run only when someone on the project presses the AI button, and only the content needed for that request is sent:
- Scene rewrites and script notes: the script text involved.
- "Make it cheaper": the schedule, scenes, locations, cast and crew lines including their rates, and equipment.
- Tax-credit lookup: the place you type; the AI searches the public web for that place's film incentives.
Anthropic processes this to produce the answer under its commercial terms, which don't allow it to use this content to train its models. AI answers can be wrong; check them before relying on them.
6. Who we share it with
Only with the services that run ShootSlate for us, each limited to what it needs, and with the people you choose:
| Service | What for |
|---|---|
| Render | Runs the website and app servers (United States). |
| Supabase | Stores the database and uploaded files, such as photos and storyboards (United States). |
| Cloudflare | Our domain, network delivery, and forwarding of mail sent to shootslate.com addresses. |
| Postmark | Delivers our emails (United States). |
| Stripe | Takes payments and manages subscriptions. |
| Anthropic | The AI features, only when used (section 5). |
| Apple and Google | Sign-in, if you choose it, and delivering notifications to your devices. |
| OpenStreetMap and Open-Meteo | Weather and sunrise on personal call-sheet links: our server sends a shoot day's location address to get its map position and forecast. |
| Google Fonts | Your browser loads some of our fonts from Google, which receives your IP address. |
People you choose. Your teammates see what their access allows. Anyone with a share link, investor-pack link or personal call-sheet link can see what that link shows, so share links only with the people they're meant for, and turn them off when you're done.
We may also disclose information when the law requires it, to protect people's safety or our rights, or as part of a sale or reorganisation of ShootSlate, in which case this policy continues to apply.
7. Where it's stored
Our servers and database are in the United States (Virginia). If you're outside the United States, including in Canada, your information is transferred there and may be accessible to authorities under United States law.
8. How long we keep it
- Your account and projects: until you delete them.
- Deleted projects: 30 days in Recently deleted, where you can restore them, then deleted for good. "Undo" copies last 30 minutes.
- Records of sent emails: 30 days. Notes that keep your devices in sync: one day.
- Request logs and backup copies kept by our hosting providers: on their own schedules, generally no more than 30 days.
- Payment records: as long as tax law requires (in Canada, generally six years).
When you delete your account, we delete it straight away along with the projects you own and everything in them (section 10).
9. If you add other people's information
When a production adds cast and crew, it decides what to collect and why, and we process that information on its behalf to provide ShootSlate. If you add people, make sure you have their permission or another lawful basis, and tell them how their information is used, for example by pointing them to this policy. If you're on a production's cast or crew and want your information changed or removed, ask the production, or write to us and we'll help.
10. Your choices and rights
- See and correct your information in the app, or ask us for a copy.
- Delete your account any time: on the website, go to Your account โ Delete my account; in the iPhone app, use the account menu. This removes your account, your projects and everything in them, and cancels a paid plan so you aren't charged again.
- Turn alerts and emails off: on-set alerts are off until you turn them on, and you can turn them off again at any time.
- Withdraw consent or ask a question about how we handle your information: write to hello@shootslate.com. We'll answer within 30 days.
Depending on where you live, you may have further rights under local law, and we'll honour them. If you're not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.
11. Cookies and storage on your device
We use only what's needed to make ShootSlate work: a sign-in cookie and a security cookie that protects your forms, and, while you're signed in, a cookie that only says so, which lets our home page at shootslate.com show "Open ShootSlate" instead of "Sign in". Your browser also stores your light or dark mode choice, changes made offline until they can be sent, unsaved script drafts, and copies of recently opened pages so they open without signal. Signing out removes the stored pages. We don't use advertising or tracking cookies.
Do Not Track. We don't track you across other websites or over time for advertising, and no third party does so through ShootSlate. Because there's no such tracking to switch off, we don't change how ShootSlate works when your browser sends a "Do Not Track" or Global Privacy Control signal.
12. Security
Everything travels over encrypted connections (HTTPS). Passwords are hashed, uploaded files are private and shown through links that expire within an hour, and the database is locked to our servers. Access inside each project follows the roles and sections its owner sets. No system is perfectly secure; if a breach affects your information, we'll tell you and the authorities as the law requires.
13. Age
ShootSlate accounts are for people 18 and over. Productions may list younger cast members; their details should be added with a parent or guardian's consent, and we don't knowingly let anyone under 18 hold an account.
14. Changes to this policy
We'll post any change here with a new date. If a change significantly affects how we use your information, we'll also tell you by email or in the app before it takes effect.
Questions? Write to hello@shootslate.com. ShootSlate is operated by Charlie Yang, British Columbia, Canada.